Terms & Conditions
Clear terms for a smooth OWEG experience.
These highlights summarize how we operate. For anything not covered here, contact support and we’ll clarify fast.
Orders & eligibility
- Use accurate contact, address, and payment info to avoid delays.
- Some pin codes or heavy appliances may need prepaid/part-payment—shown before checkout.
- Misuse, fraud, or abnormal returns can lead to account review.
Pricing & payments
- We show all inclusive prices with tax; delivery fees depend on pin code/weight.
- COD is available on most pin codes; some products may be prepaid only.
- For partial payments, balance is collected before dispatch/installation.
Returns & refunds
- Standard return window: 7 days for most products; check listing specifics.
- Items must be unused with all accessories/manuals/packaging for pickup.
- Refunds follow QC completion; timelines depend on payment method.
Warranty & service
- Brand warranty terms apply; details live on each product page.
- Installation/servicing may be performed by authorized brand partners.
- We assist with service bookings, but brand policies govern coverage.
Privacy & data
- We use data to fulfill orders, personalize, and improve support.
- Secure payments via trusted gateways; card data is tokenized.
- You can request data export or deletion per our privacy policy.
Need more detail? Write to compliance@oweg.in and we’ll share the full policy PDF for your region.