Returns Policy
Returns built for peace of mind.
We keep returns predictable—clear steps, packaging help, and quick refunds after QC.
Step 1
Request
From Profile → Orders, choose the item and tap 'Start a return'. Tell us what went wrong.
Step 2
Pickup
We schedule pickup and provide packaging help if needed. Keep all accessories/manuals.
Step 3
Quality check
Item is inspected quickly. Refund/exchange triggers right after QC completion.
What to know
- Return window is typically 7 days from delivery—check the product page for exceptions.
- Products must be unused with original packaging, manuals, and all accessories.
- Damaged/defective on arrival? Raise it within 48 hours with photos for priority handling.
- Health & hygiene categories may be non-returnable unless sealed and unopened.
- Refund speed depends on payment method; COD refunds go to your chosen bank/UPI.