Shipping Policy
Fast, predictable, and careful deliveries.
We show live ETAs at checkout and keep you updated from dispatch to installation. Here’s how we ship.
Dispatch speed
Most in-stock items dispatch within 24 hours. Metro express slots open during checkout.
Live tracking
Track from your profile with real-time hand-off updates and installer details when applicable.
Protected transit
Appliances ship with reinforced packaging and shock indicators where required.
Key details
- Delivery fees depend on pin code, weight, and speed. All costs show before you pay.
- Some heavy/fragile products need a delivery slot confirmation; we call you to align schedules.
- Installation-ready: eligible appliances share installer contact + visit window inside order details.
- Remote pin codes may need extra transit time; we’ll notify you if ETAs change.
- Refuse delivery if packaging is visibly damaged and inform us immediately for priority resolution.